Become a Jan van Haasteren puzzle piece! – Promotion Terms and Conditions
These terms and conditions (hereinafter: the “Terms and Conditions”) apply to participation in the “Become a Jan van Haasteren puzzle piece!” promotion (hereinafter: the “Promotion”). The Promotion is organised by Koninklijke Jumbo B.V. (hereinafter: “Jumbo”), a company incorporated under the laws of the Netherlands, with its registered office and principal place of business in Zaandam (1506 EK), the Netherlands, represented by Mr Bernard Jan Verkoren.
Article 1: Eligibility and participation
1. You can participate in the “Become a Jan van Haasteren puzzle piece!” Promotion in one of the following ways:
a) Via social media: Comment on the official Promotion post on the Jan van Haasteren Instagram or Facebook account with the word ‘PUZZLE PIECE’. You will then receive a private message explaining the Promotion and asking you to submit your photo. Once you have submitted your photo via the private message, you will receive a message containing your 10% discount code.
b) Via QR code: Scan the QR code in the Promotion materials to go directly to the Promotion page. Here, you can upload your photo and enter the requested details.
c) Directly via the Promotion page: Visit https://janvanhaasteren.com/jvh90 to upload your photo and enter the requested details.
2. Commenting on the social media post or starting the private message conversation does not, in itself, constitute a valid entry. Participation is complete once the participant has submitted the requested photo and any mandatory details via the relevant participation method.
3. Participants who submit a valid entry will receive a 10% discount voucher. The discount code will be provided by email or via a private message on the social media platform used, depending on the method of participation.
4. Participation in the Promotion is open exclusively to persons aged 18 or over. By participating, participants confirm that they are at least 18 years old. Jumbo reserves the right to verify a participant's age in case of doubt and to declare their entry invalid if this requirement is not met.
5. Participation in the Promotion is open exclusively to persons residing in the Netherlands or Belgium.
6. Employees of Jumbo and persons directly or indirectly involved in the development, organisation or execution of the Promotion are excluded from participation.
7. The Promotion runs from 14 November 2026 up to and including 31 December 2026 at 23:59 CET. Entries received after 31 December 2026 will not be considered in the winner selection.
8. Each person may enter the Promotion a maximum of once (1). Multiple entries submitted by the same person do not entitle them to additional discount codes or additional chances of winning a main prize.
9. The submitted photo must be submitted by you and must not contain any unlawful, infringing, discriminatory, offensive, inappropriate or otherwise objectionable content. Jumbo reserves the right to exclude entries that do not meet these requirements.
10. If other identifiable individuals appear in the submitted photo, you are responsible for obtaining their consent to submit the photo as part of this Promotion.
11. Incomplete entries, entries that do not comply with these Terms and Conditions, or entries involving fraud, abuse or manipulation may be excluded from the Promotion by Jumbo.
Article 2: Winner selection and announcement
1. Only participants who enter the Promotion validly in accordance with Article 1 are eligible to win one of the three main prizes.
2. The three (3) winners will be selected from all valid entries after the Promotion period has ended by a jury consisting of representatives of Jumbo and the Jan van Haasteren Studio. The selection will be based on the originality and humour of the photo, as well as its suitability for being transformed into a Jan van Haasteren puzzle piece.
3. The winners will be selected no later than 8 January 2027. They will be notified personally no later than 11 January 2027 via email or a private message on the social media platform used, depending on their method of participation.
4. Winners will be asked to respond within seven (7) days of receiving the notification and provide the necessary personal details (name and address details). If a winner fails to respond within this period or their eligibility cannot be verified, Jumbo reserves the right to select a new winner.
5. No correspondence will be entered into regarding the outcome of the Promotion.
Article 3: Prizes and discount code
1. There are three (3) main prizes available as part of the Promotion. Each winner will receive a unique, framed, hand-drawn Jan van Haasteren puzzle piece, created by an illustrator from the Jan van Haasteren Studio, who will transform the submitted photo into the recognisable Jan van Haasteren style. The winning design will not be included in any commercially available Jan van Haasteren puzzle.
2. The main prizes will be specially created and framed by the Jan van Haasteren Studio after the winners have been announced. The estimated delivery time is approximately 8 to 12 weeks after the announcement of the winners. This timeframe is indicative and may vary depending on the production and processing time required. Jumbo will inform the winners if delivery is delayed.
3. The main prizes are personal and non-transferable. They cannot be exchanged for other products or services or redeemed for cash.
4. If a winner declines or fails to accept the main prize or the Terms and Conditions associated with the Promotion, their entitlement to the prize will lapse. In such cases, Jumbo reserves the right to select a new winner.
5. To the extent permitted by law, Jumbo is not responsible for delays, damage or loss of the main prize resulting from circumstances beyond its reasonable control.
6. In addition to the chance to win one of the three main prizes, every participant who enters the Promotion validly will receive a 10% discount code towards the purchase of a Jan van Haasteren puzzle.
7. The discount code will be provided by email or via a private message on Instagram, depending on the method of participation.
8. The discount code entitles the holder to 10% off the purchase of a Jan van Haasteren puzzle at the retailers participating in the Promotion: bol and Intertoys.
9. The discount code is valid from 14 November 2026 up to and including 31 January 2027.
10. If multiple Jan van Haasteren puzzles are purchased, the discount will be applied to one (1) eligible Jan van Haasteren puzzle in the shopping basket.
11. The discount code cannot be exchanged for cash.
Retailer-specific conditions
12. bol
a) The discount code is only valid for purchases made via the bol.com online shop.
b) The discount code is only valid on Jan van Haasteren puzzles sold directly by bol. Products offered on bol.com by third-party sellers are excluded from the Promotion.
c) The discount code can be combined with other ongoing promotions, discounts and offers, to the extent permitted by bol.
13. Intertoys
a) The discount code can be redeemed both online via the intertoys.nl webshop and in physical Intertoys stores.
b) The discount code can be combined with other ongoing promotions, discounts and offers, to the extent permitted by Intertoys.
Article 4: Use of submitted photos and winner imagery
1. Photos submitted by participants will be used by Jumbo to the extent necessary for the organisation and execution of the Promotion, including verifying the validity of entries and selecting the winners. By submitting a photo, participants grant Jumbo and the Jan van Haasteren Studio a non-exclusive, royalty-free licence to use, reproduce, edit and adapt the submitted photo to the extent necessary for the organisation and execution of the Promotion.
2. Photos submitted by participants who are not selected as winners will not be used by Jumbo for commercial or promotional purposes.
3. The photos submitted by the three winners will be used as the basis for creating their personalised Jan van Haasteren puzzle pieces.
4. If a participant is selected as a winner, Jumbo may separately request permission to use the submitted photo and the Jan van Haasteren puzzle piece created based on that photo for communication about the Promotion via the websites, social media channels and other communication channels owned by Jumbo and Jan van Haasteren. This visual material will only be used for these purposes if the winner has given their explicit prior consent. Refusing permission for promotional use will not affect the winner's entitlement to the main prize.
5. Separate permission will be requested for any additional photo or video material of the winner created after the Promotion has ended.
6. Participants retain ownership of their submitted photos. The intellectual property rights to the illustration created in the Jan van Haasteren style as part of the Promotion will remain with Jumbo, the Jan van Haasteren Studio and/or the illustrator concerned, as applicable.
Article 5: Personal data
1. Jumbo respects the privacy of participants in the Promotion and processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).
2. Personal data provided as part of the Promotion will be used to the extent necessary for its organisation and execution, including communicating with participants, issuing discount codes, selecting and notifying winners, and delivering the main prizes.
3. You guarantee that the personal data you provide is accurate, truthful, up to date and complete.
4. Personal data will not be used to send commercial newsletters unless you have given separate consent for this purpose.
5. Further information about how Jumbo processes personal data can be found in Jumbo's Privacy Statement.
6. Personal data and submitted photos collected as part of the Promotion will not be retained for longer than necessary for its execution. Photos and personal data of participants who are not selected as winners will be deleted no later than 28 February 2027. Photos and personal data of winners will be retained for as long as necessary to create and deliver the main prizes and will be deleted no later than three (3) months after delivery of the main prize, unless a longer retention period is required by law or separate consent has been given for specific use of the visual material.
Article 6: Rights of Jumbo
1. Jumbo reserves the right to exclude participants from the Promotion if they act in breach of these Terms and Conditions or applicable laws and regulations.
2. Jumbo reserves the right to declare an entry invalid if there are reasonable grounds to suspect fraud, abuse or manipulation.
3. Jumbo reserves the right to terminate, suspend or amend the Promotion early if circumstances reasonably make this necessary.
4. If circumstances make this necessary, Jumbo reserves the right to change the content or execution of the Promotion and/or the prizes available. Wherever reasonably possible, such changes will not result in any material disadvantage to participants.
Article 7: Maintenance and technical issues
1. Jumbo reserves the right to temporarily suspend access to the website or parts thereof for maintenance, modifications or improvements.
2. To the extent permitted by law, Jumbo is not liable for technical failures, internet connection issues or other circumstances beyond its reasonable control that result in an entry not being received, being received late or being received incomplete.
Article 8: Complaints
1. If a participant has a complaint about the Promotion, they may contact Jumbo Customer Service via the contact form within four (4) weeks of the event giving rise to the complaint.
Article 9: Miscellaneous
1. Images and descriptions relating to the Promotion and the prizes are for illustrative purposes only. The actual appearance or execution may differ.
2. Jumbo reserves the right to amend these Terms and Conditions during the Promotion period if reasonably necessary. Any amendments will be announced via the Promotion page.
3. The Promotion is organised in accordance with the applicable Dutch laws and regulations governing promotional games of chance.
4. These Terms and Conditions are governed by Dutch law.
5. This Promotion is in no way sponsored, endorsed, administered by or associated with Instagram or Facebook. The Promotion is organised exclusively by Koninklijke Jumbo B.V. Instagram and Facebook are not responsible for the organisation, execution or handling of the Promotion. By participating, participants acknowledge that any information provided in connection with the Promotion is provided to Jumbo and not to Instagram or Facebook. By entering the Promotion, participants release Instagram and Facebook from any liability arising from or in connection with the organisation and execution of the Promotion, to the extent permitted by law.